
Frequently Asked Questions
When will I get it?
Most customers receive theirs within 6–12 business days, with 3 tracking updates along the way. We ship from the closest location available to get it to you faster.
Are there any extra fees or tariffs?
No — we currently cover all customs fees and import tariffs for you — but we can’t guarantee how long this policy will last, especially with rising shipping and import costs. Order now to lock in today’s price.
I bought a similar bag on Amazon and felt scammed — why is yours better?
Unlike cheap Amazon knockoffs, Minimax has reinforced stitching, premium water-repellent nylon, a padded laptop pocket, thoughtful interior organization with mesh dividers, and adjustable straps designed for all-day comfort — no shortcuts.
Will the Minimax fit my laptop?
Yes — the padded compartment fits up to a 13" laptop or tablet safely.
How much does it hold?
With 7.7 liters of capacity, it holds a 13" laptop, water bottle, wallet, phone, chargers, snacks, keys, and more — all organized and easy to reach.
Is it comfortable for all-day wear?
Yes — cushioned, adjustable straps ensure comfort whether you're walking, commuting, or traveling.
Is the Minimax water-resistant and easy to clean?
Yes — premium water-repellent nylon wipes clean easily, and you can machine wash it on gentle cycle when needed.
Can I use the Minimax for travel?
Absolutely — it's lightweight, organized, and features a trolley strap to attach to your luggage, making it perfect for flights, day trips, and sightseeing.
Is this bag unisex?
Yes — the sleek, minimalist design works for everyone.
Are the colors true to what I see online?
Yes — photographed in natural light for an accurate, true-to-life look.
How fast do popular colors sell out?
Some colors are so loved they sell out in just a few days — Our last restock sold out in under a week — if you see your favorite in stock, grab it now.
Can I return or exchange it?
Yes — shop risk-free with 90-day returns, a local return address, and fast refunds (processed within 48h after scan)